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Interactive Electronic
Technical Manuals


With Interactive Electronic Technical Manuals (IETMs) you can take your technical documentation to the next level. IETMs provide full search facilities and alternative methods of navigation to help your users to locate the information they need quickly and easily.
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Website Design and Construction 


Websites can deliver so much more than a basic brochure site. Orchid has the technical ability, design flare and hosting facilities to design, build and deliver a website that meets your needs. In addition to corporate brochure sites Orchid can deliver e-commerce functionality, web applications and content management systems.
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Computer Based Training 


Computer Based Training delivers many advantages over the usual chalk and talk training course, especially for technical training involving for geographically dispersed and busy people. Orchid can design, write, build and deliver a complete training environment, with intuitive and resourceful learning modules. The systems can run on your own network or over the Internet – ensuring your learners achieve their learning objective.
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Plant Operating and Training
Manuals that Operators Need 


Whether your plant is an oil and gas platform, a refinery, an LNG terminal or a waste water treatment plant, the operators need to be trained to understand the processes and equipment. They then need clear operating procedures to follow. Orchid have been producing training manuals and operating procedures manuals for these important facilities, around the world, for decades.
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Product User Guides
that Users Want 


You have a great product but for it to be used successfully by your customers it needs good user documentation. From factory machines to hand tools, Orchid have a team of authors and support staff that will write and produce the user manuals your users want, not forgetting the tick for that all important CE mark.
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You are here: Home » About Orchid

About Orchid

The Company

Orchid Information Systems Limited is a private company, established in 1996. The company is owned by the Directors and operates primarily from offices in Royston, Hertfordshire, United Kingdom.

Company Aims

Orchid is a leading technical information and website development company that aims to offer cost effective, high quality solutions derived from a unique blend of technical know-how, authorship, design, development and project management. With our internal skills, and the support of our Partners (e.g. translators, printers etc), we aim to provide our clients with a hassle free, one-stop solution.

Technical Services

Orchid’s design, authorship, development and productions services fall in to the following areas:

  • Technical Publications
  • Computer Based Training
  • Websites

Technical Publications services have included the origination and supply of:

  • Technical Manuals and User Guides
  • Online Help systems
  • Interactive Electronic Technical Manuals (IETM’s)
  • Technical Illustrations and Graphics

Computer Based Training services have included the design and development of:

  • CBT Module Design
  • CBT Module Content
  • Learning Management System integration
  • CBT Hosting

Website design and sevelopment services have included the design and development of:

  • Corporate Website
  • E-commerce Websites
  • Content Management Systems
  • Extranets
  • Search Engine Optimisation Projects

Orchid’s ability to provide Internet solutions is strengthened further by the ownership of OrchidServe, a national Internet Service Provider (ISP) that provides domains, website hosting and broadband.

Skills and Experience

Orchid’s core skills and experience are in the following areas:

  • Technical Authoring
  • Technical Editing
  • Technical Illustration
  • Document Formatting
  • Help File and Electronic Delivery Methods
  • Animation and 3D Modelling
  • Website Design
  • Web and Database Development
  • Search Engine Optimisation
  • Support services including Printing
  • Translation and CD Replication

Resources

Orchid has the staff and equipment to deliver a wide range of projects.

Staff

Our staff include:

  • Project Managers
  • Technical Authors / Technical Writers / Technical Editors
  • Technical Illustrators / Graphics
  • Designers /Web Developers / Web Designers
  • Programmers
  • IT

Equipment

In addition to skilled staff, Orchid has in house digital colour print facility, web servers, FTP servers etc to support production.

Success

Orchid’s clients range from businesses requiring company websites or technical manuals, through to multinationals requiring corporate extranets, bespoke computer-based training systems and multilingual manuals.

Many clients now rely on Orchid to produce their technical publications and maintain their websites, trusting Orchid to have both the design flair and the technical aptitude to deliver results. This approach to business has seen Orchid succeed in winning contracts and partnering with clients at local, national and international levels. See our Client List and Case Studies for more detail.