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Technical Manuals


With Interactive Electronic Technical Manuals (IETMs) you can take your technical documentation to the next level. IETMs provide full search facilities and alternative methods of navigation to help your users to locate the information they need quickly and easily.
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1

Website Design and Construction 


Websites can deliver so much more than a basic brochure site. Orchid has the technical ability, design flare and hosting facilities to design, build and deliver a website that meets your needs. In addition to corporate brochure sites Orchid can deliver e-commerce functionality, web applications and content management systems.
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2

Computer Based Training 


Computer Based Training delivers many advantages over the usual chalk and talk training course, especially for technical training involving for geographically dispersed and busy people. Orchid can design, write, build and deliver a complete training environment, with intuitive and resourceful learning modules. The systems can run on your own network or over the Internet – ensuring your learners achieve their learning objective.
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3

Plant Operating and Training
Manuals that Operators Need 


Whether your plant is an oil and gas platform, a refinery, an LNG terminal or a waste water treatment plant, the operators need to be trained to understand the processes and equipment. They then need clear operating procedures to follow. Orchid have been producing training manuals and operating procedures manuals for these important facilities, around the world, for decades.
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4

Product User Guides
that Users Want 


You have a great product but for it to be used successfully by your customers it needs good user documentation. From factory machines to hand tools, Orchid have a team of authors and support staff that will write and produce the user manuals your users want, not forgetting the tick for that all important CE mark.
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You are here: Home » Case Study – Macmillan English Dictionary Support Products

Case Study – Macmillan English Dictionary Support Products

Background
Macmillan have recently developed a CD-ROM and DVD version of the Macmillan English Dictionary (MED). MED is aimed at assisting advanced learners of British and American English to improve both their written and their spoken English. MED includes advanced features such as audible pronunciation of each word, phonetic searching and various study aids.

To find out more about MED see macmillandictionary.com.

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images:
Requirement
As part of the MED project, Macmillan required the following products:
- an interactive tour of the product
- an online guide (help file)
- a CD and DVD case user guide
Project
Macmillan selected Orchid for all three products. Orchid’s experience in software technical writing, help file compilation and internet development meant that all three deliverables could be originated and produced ‘in house’.
Interactive Tour
For the MED Interactive Tour, Orchid worked closely with Macmillan. The tour, developed in Macromedia Flash, is an integral part of the application and is also designed to be distributed separately. Each of the key features within MED has been simulated. The simulation steps through a worked example of the feature, and is supported by explanatory text.
Online Guide
The Online Guide was written and compiled by Orchid while MED was still in development, using the software specifications and beta versions as source information. The help file is a compiled HTML Help File (.CHM), complete with contents and index. The advantage of using the .CHM is that content can be placed on a website as well as being compiled and distributed with the product.
User Guides
The CD and DVD sized User Guides were based on the text developed for the Help File.
The documents were delivered in colour PDF format for final print overseas.
The project was completed on time, within budget and to Macmillan’s satisfaction.