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With Interactive Electronic Technical Manuals (IETMs) you can take your technical documentation to the next level. IETMs provide full search facilities and alternative methods of navigation to help your users to locate the information they need quickly and easily.
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Websites can deliver so much more than a basic brochure site. Orchid has the technical ability, design flare and hosting facilities to design, build and deliver a website that meets your needs. In addition to corporate brochure sites Orchid can deliver e-commerce functionality, web applications and content management systems.
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Computer Based Training delivers many advantages over the usual chalk and talk training course, especially for technical training involving for geographically dispersed and busy people. Orchid can design, write, build and deliver a complete training environment, with intuitive and resourceful learning modules. The systems can run on your own network or over the Internet – ensuring your learners achieve their learning objective.
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Manuals that Operators Need 


Whether your plant is an oil and gas platform, a refinery, an LNG terminal or a waste water treatment plant, the operators need to be trained to understand the processes and equipment. They then need clear operating procedures to follow. Orchid have been producing training manuals and operating procedures manuals for these important facilities, around the world, for decades.
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You have a great product but for it to be used successfully by your customers it needs good user documentation. From factory machines to hand tools, Orchid have a team of authors and support staff that will write and produce the user manuals your users want, not forgetting the tick for that all important CE mark.
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You are here: Home » Case Study – TAQA Energy BV

Case Study – TAQA Energy BV

Oil production from the Rijn Field, offshore the Netherlands, ceased in 1998 when it became uneconomic to produce the oil. Current enhanced oil recovery (EOR) techniques have made it economically viable to re-commence oil production, following a Re-Commissioning Project which carried out major refurbishment and upgrading of the offshore facilities.

The requirement

As part of the Re-Commissioning Project, Orchid undertook to supply the following:

  • An Operations Manual
  • A set of Operating Instructions
  • A Platform Systems Handbook
  • Operator Training Materials.

The solution

The Operations Manual involved re-authoring material from the original manuals and authoring of new material from design and vendor documents. All new illustrations were produced, maintaining the ‘tram-line’ style used on the flow diagrams in the original manuals. In order to maximise the benefits derived from the use of these manuals these were produced in three formats:

  • As printed paper manuals, printed on wipe clean, tear resistant paper
  • As a simple electronic manual on CD, as a collection of PDF files with an index html page
  • As an interactive electronic technical manual (IETM)

Operating Instructions were produced in Microsoft Excel so that they could be integrated with TAQA’s existing Operating Instruction System.

The A6 sized Platform Systems Handbook were issued to all Operators on the offshore installations as a carry-about aide memoire to the Production and Utility Systems. These were also printed on wipe clean, tear resistant paper.

Operator Training materials took the form of Microsoft PowerPoint Presentations supported by comprehensive Lecture Notes. These were utilised at Operator training seminars organised and run by TAQA project personnel themselves.

Of interest to you?

If you are interested in this Case Study and would like to discuss your own requirements or documentation issues, then contact Orchid Information Systems Limited.  Our experienced team will be able to discuss your requirements and present a solution to your documentation needs.

Call Orchid on +44 1763 244007, or visit our
Website at www.orchidinfo.co.uk