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Interactive Electronic
Technical Manuals


With Interactive Electronic Technical Manuals (IETMs) you can take your technical documentation to the next level. IETMs provide full search facilities and alternative methods of navigation to help your users to locate the information they need quickly and easily.
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1

Website Design and Construction 


Websites can deliver so much more than a basic brochure site. Orchid has the technical ability, design flare and hosting facilities to design, build and deliver a website that meets your needs. In addition to corporate brochure sites Orchid can deliver e-commerce functionality, web applications and content management systems.
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2

Computer Based Training 


Computer Based Training delivers many advantages over the usual chalk and talk training course, especially for technical training involving for geographically dispersed and busy people. Orchid can design, write, build and deliver a complete training environment, with intuitive and resourceful learning modules. The systems can run on your own network or over the Internet – ensuring your learners achieve their learning objective.
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3

Plant Operating and Training
Manuals that Operators Need 


Whether your plant is an oil and gas platform, a refinery, an LNG terminal or a waste water treatment plant, the operators need to be trained to understand the processes and equipment. They then need clear operating procedures to follow. Orchid have been producing training manuals and operating procedures manuals for these important facilities, around the world, for decades.
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4

Product User Guides
that Users Want 


You have a great product but for it to be used successfully by your customers it needs good user documentation. From factory machines to hand tools, Orchid have a team of authors and support staff that will write and produce the user manuals your users want, not forgetting the tick for that all important CE mark.
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You are here: Home » Case Study – Technical Manuals Corporate Website

Case Study – Technical Manuals Corporate Website

Background
Textron Fastening Systems is the global leader in the provision of fastening solutions to manufacturers around the world. With an annual turnover of £1.2 billion and 100 engineering and manufacturing facilities in 19 countries, Textron Fastening Systems is a multinational group of companies that design, manufacture and market fastenings and engineered assemblies. As market leader, the company offers the most advanced range of fastening systems available in the world today, including well known brands such as Avex®, Monobolt® and Briv® blind fasteners, the Torx-Plus® Drive System, Crimptite® and Taptite® threaded fasteners.


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Orchid has been providing Textron Fastening Systems with documentation, multimedia, website and support services since 1996.

To find out more about Textron Fastening Systems see www.avdel.textron.com

Requirement
Recent requirements include:

- Technical Manuals and Datasheets for various fastener placement tools

- Corporate Website containing marketing and technical information

- Training and Marketing Material

Project

Technical Manuals and Datasheets
Orchid maintains a library of hundreds of Textron’s technical manuals and datasheets. These contain technical specifications, operating information, maintenance information, exploded parts illustrations and parts listings. As the range of tools and fasteners is updated and extended, Orchid is involved in either updating existing material or originating new manuals and datasheets.

On approval, Orchid Technical Services supplies the completed documents to the Orchid Internet website team so that they can be made available for download (in PDF format). Orchid also supplies print-ready files to print and translation partners.

Corporate Website
The UK Textron Fastening Systems website is an extensive and feature-rich website.

The site contains sale and marketing materials on the full range of tools and fasteners. Animated sequences and 3D graphics are used extensively to demonstrate the possible uses of various tools and fasteners.

Nearly every fastener and tool datasheet, user manual and product brochure is available on the site, either as a PDF file download or in HTML. A search facility and product selection aids are available to assist with location the appropriate information.

Training and Marketing Material
With Orchid’s detailed knowledge of the Textron Fastening Systems product range, Orchid Media has also assisted with the production and updating of various multimedia training titles and display panels.

Contact
To speak to Orchid about this case study call Sales on:
+44 (0) 1763 244007 or email sales@orchidinfo.co.uk.

This case study has been produced with the approval of Textron Fastening Systems Limited. All trademarks respected.
© Copyright 2002 Orchid Information Systems Limited