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Interactive Electronic
Technical Manuals


With Interactive Electronic Technical Manuals (IETMs) you can take your technical documentation to the next level. IETMs provide full search facilities and alternative methods of navigation to help your users to locate the information they need quickly and easily.
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Website Design and Construction 


Websites can deliver so much more than a basic brochure site. Orchid has the technical ability, design flare and hosting facilities to design, build and deliver a website that meets your needs. In addition to corporate brochure sites Orchid can deliver e-commerce functionality, web applications and content management systems.
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Computer Based Training 


Computer Based Training delivers many advantages over the usual chalk and talk training course, especially for technical training involving for geographically dispersed and busy people. Orchid can design, write, build and deliver a complete training environment, with intuitive and resourceful learning modules. The systems can run on your own network or over the Internet – ensuring your learners achieve their learning objective.
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Plant Operating and Training
Manuals that Operators Need 


Whether your plant is an oil and gas platform, a refinery, an LNG terminal or a waste water treatment plant, the operators need to be trained to understand the processes and equipment. They then need clear operating procedures to follow. Orchid have been producing training manuals and operating procedures manuals for these important facilities, around the world, for decades.
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Product User Guides
that Users Want 


You have a great product but for it to be used successfully by your customers it needs good user documentation. From factory machines to hand tools, Orchid have a team of authors and support staff that will write and produce the user manuals your users want, not forgetting the tick for that all important CE mark.
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You are here: Home » Industry Profiles and Experience » Information Technology Documentation and Information Services

Information Technology Documentation and Information Services

How Orchid Can Help

Software applications need good quality system documentation, user guides and online help files. This is essential in order to keep installation and support costs to a minimum.

Orchid’s team of technical writers, illustrators and production staff can originate, produce and deliver the products and service needed to meet these requirements.

Orchid’s IT and Software Development Industry Experience

Orchid have been providing documentation and technical information services to IT companies and software development companies for over 15 years.

Our team of software technical authors maintain documentation sets for large multinational developers as well as producing online help systems for smaller specialist developers.

System Documentation and Manuals

To ensure trouble free maintenance, formal system documentation should be in place for all bespoke computer systems. These documents typically include system analysis and design concepts, development and revision history, system block diagrams, program descriptions and listings.

Operating Procedures are essential for the day-to-day operation of large procedural-based computer systems.
For further information see Technical Documentation.

Software User Guide and End User Manuals

End-user documentation is a requirement of every system from large corporate databases to the smallest PC-based software utility. Good end user documentation is essential to the visibility of your application.

For further information see Technical Documentation.

Online Help Systems

Technical staff too busy with the release to update or write the user documentation? Speak to Orchid
 
 

Online Help Systems are a convenient method of providing documentation to end-users in an easily maintained and distributable form. Various formats are available, including CHM, HTML, Flash and XML.

For further information see Online Help and Information Systems.

IT Training Aids and Materials

Orchid can provide custom training programmes designed to meet client requirements or to help demonstrate/simulate applications via the Internet or via a distributable file.

For further information see Technical Documentation.

Let Orchid Help

Orchid can help you solve your documentation issues.

To discuss your issues or requirements, just give us a call or drop us an email.