Technical manuals and website design
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Interactive Electronic
Technical Manuals


With Interactive Electronic Technical Manuals (IETMs) you can take your technical documentation to the next level. IETMs provide full search facilities and alternative methods of navigation to help your users to locate the information they need quickly and easily.
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Website Design and Construction 

Websites can deliver so much more than a basic brochure site. Orchid has the technical ability, design flare and hosting facilities to design, build and deliver a website that meets your needs. In addition to corporate brochure sites Orchid can deliver e-commerce functionality, web applications and content management systems.
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Computer Based Training 

Computer Based Training delivers many advantages over the usual chalk and talk training course, especially for technical training involving for geographically dispersed and busy people. Orchid can design, write, build and deliver a complete training environment, with intuitive and resourceful learning modules. The systems can run on your own network or over the Internet – ensuring your learners achieve their learning objective.
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Plant Operating and Training
Manuals that Operators Need
 

Whether your plant is an oil and gas platform, a refinery, an LNG terminal or a waste water treatment plant, the operators need to be trained to understand the processes and equipment. They then need clear operating procedures to follow. Orchid have been producing training manuals and operating procedures manuals for these important facilities, around the world, for more than a decade.
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Product User Guides
that Users Want
 

You have a great product but for it to be used successfully by your customers it needs good user documentation. From factory machines to hand tools, Orchid have a team of authors and support staff that will write and produce the user manuals your users want, not forgetting the tick for that all important CE mark.
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You are here: Home » Industry Profiles and Experience » Manufacturing Documentation and Information Services

Manufacturing Documentation and Information Services

How Orchid Can Help

It often happens that when a company, after many months of research and product development, finally comes to the point of bringing a product to market, that they realise that the documentation is the last, but vitally important, item on the project plan. Frequently we are asked to produce User Guides and Operating Manuals for new products as staff are tied up with the product launch and the product cannot go to market without the necessary documentation in place.

Existing products, on the other hand, require ongoing maintenance to maintain their market position. These changes, along with those due to revisions in legislation, company policy etc., need to be reflected in the product documentation. This is essential to keep support costs as low as possible and yet it is another task that is often overlooked or considered a burden to those tasked.

Let us take the documentation burden off of your staffs’ shoulders so that they can be released to concentrate on designing, building, launching and maintaining your products while we deliver your professional documentation.

Orchid’s Manufacturing Experience

Orchid has some staff that have worked in the manufacturing industry for forty years. Our experienced technical authors, illustrators and technical clerks have produced manuals for companies that manufacture products that range from household goods to specialist test equipment.

We have maintained one company’s entire product technical documentation set of several hundred technical User Guides and Datasheets, for over fifteen years, in ten foreign languages. This library is maintained both in paper format and on their website.

Orchid, for example, produce Operating and Maintenance Manuals for the following:

  • Numerous domestic products such as lawnmowers and chainsaws (electric/petrol), kettles, toaster, irons, electronic photo frame etc
  • Diesel injector test equipment
  • Ice cream making machines and paint/print matching equipment
  • Mobile phone equipment
  • Military decontamination equipment
  • Helicopter engine testing facilities
  • Industrial hand tools and fasteners
  • Tracked conveyor equipment
  • Ship offloading equipment
  • Gas detection equipment

Orchid have a wealth of experience supporting design and manufacturing companies with their product documentation, from operating and maintenance instructions, illustrated spares catalogues to simple user guides.

Manufacturing Products and Services

Product launch approaching but the User Manuals are still on the ‘To Do’ list? Speak to Orchid

 

Orchid can provide, or update, the following documentation services to the manufacturing industry.

Operating and Maintenance Instructions / Manuals

Orchid have provided manuals for the following:

  • Helicopter engine test facilities
  • Hush houses
  • Domestic appliances
  • Nuclear power stations
  • Pneumatic power tools
  • Diesel injection systems
  • Household goods
  • Decontamination systems

Illustrated Spares Manuals

Orchid have provided Illustrated Spares Manuals for the following:

  • Aero engine test facilities
  • Office furniture
  • Pneumatic power tools
  • Electric hand tools
  • Electrical supplies

Orchid can deliver prepared manuals using the following methods:

  • Traditional paper format,  in a variety of sizes
  • Simple, structured, PDF files on a CD
  • Self-loading or pre-installed Interactive Electronic Technical Manual (IETM).

For further information see Technical Documentation.

User Guides

Orchid have provided User Guides for the following:

  • Electrical and petrol gardening tools
  • Household goods
  • 3G home access point to connect mobile phones to the internet
  • Digital picture frame
  • Mobile phones

Datasheets

  • Electrical goods
  • Accessories for electric and pneumatic hand tools
  • Office furniture
  • Fasteners
  • Agricultural suppliers

Manufacturing Training Aids and Materials

Orchid can provide custom training aids to help support your product.

For further information see Technical Documentation.

Manufacturing Computer Based Training

Computer Based Training (CBT) has real benefits for the training of manufacturing staff, as the training can take place in the working environment and can be undertaken by individuals when they have time or during allocated time slots. CBT is particularly suited to the familiarisation of new staff with company procedures/systems. CBT can be modular in design and developed to run on industry standard multimedia computers.

With careful planning and document design it is possible to utilise material generated for works operating manuals into the preparation of the associated CBT modules. This can make the overall project more cost effective and efficient. The shared information can be supplemented in the CBT with the addition of video, animations, sound clips and exercises.

For further information see Computer Based Training.

Let Orchid Help

To discuss your requirement, just give us a call on +01763 255101 or drop us an email.