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Information Technology Documentation and Information Services

How Orchid Can Help

Software applications need good quality system documentation, user guides and online help files. This is essential in order to keep installation and support costs to a minimum.

Orchid’s team of technical writers, illustrators and production staff can originate, produce and deliver the products and service needed to meet these requirements.

Orchid’s IT and Software Development Industry Experience

Orchid have been providing documentation and technical information services to IT companies and software development companies for over 15 years.

Our team of software technical authors maintain documentation sets for large multinational developers as well as producing online help systems for smaller specialist developers.

System Documentation and Manuals

To ensure trouble free maintenance, formal system documentation should be in place for all bespoke computer systems. These documents typically include system analysis and design concepts, development and revision history, system block diagrams, program descriptions and listings.

Operating Procedures are essential for the day-to-day operation of large procedural-based computer systems.
For further information see Technical Documentation.

Software User Guide and End User Manuals

End-user documentation is a requirement of every system from large corporate databases to the smallest PC-based software utility. Good end user documentation is essential to the visibility of your application.

For further information see Technical Documentation.

Online Help Systems

Technical staff too busy with the release to update or write the user documentation? Speak to Orchid

Online Help Systems are a convenient method of providing documentation to end-users in an easily maintained and distributable form. Various formats are available, including CHM, HTML, Flash and XML.

For further information see Online Help and Information Systems.

IT Training Aids and Materials

Orchid can provide custom training programmes designed to meet client requirements or to help demonstrate/simulate applications via the Internet or via a distributable file.

For further information see Technical Documentation.

Let Orchid Help

Orchid can help you solve your documentation issues.

To discuss your issues or requirements, just give us a call or drop us an email.