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Technical Writing / Technical Authoring Services

Orchid’s technical writers will deliver professional, high quality technical documentation that is clear, concise and unambiguous. We aim to improve your company image and enhance your target users experience. Our services can help reduce support costs, help meet legislative requirements and enables your team to be released from the burden of producing manuals, enabling them to focus on their core tasks, safe in the knowledge that your documentation is in experienced hands.

At Orchid, we employ experienced technical writers (also known as technical authors), editors, and training specialists. Our technical authors are skilled individuals who write clear, concise and unambiguous text. We liase with your engineers, technicians, software developers, architects, and designers to write your technical documentation. We can provide technical authors to assist with your in-house documentation team to meet those all-important deadlines.

Typical Documentation Types

Our customers come to us because they can rely on our expertise and experience in technical writing. They know that we have the necessary technical writing skills and resources to produce the technical manuals or online help that they, or their customers need.

Our technical writers / technical authors, provide a high-quality service, writing and compiling the following types of content:

Works Operating and Maintenance Manuals (WOM) Interactive Electronic Training Manuals (IETM) Computer Based Training (CBT) Illustrated Parts Manuals User Guides Online Help Datasheets Instruction Manuals Web Content Safety Manuals

Technical Writing Skills

Our technical writers / technical authors, editors and training specialists have the skills for the most challenging job.

Our technical writers / technical authors:

• write clear, concise unambiguous text
• write to the most demanding specification
• write new copy to an agreed standard or style
• convey information appropriately for the target audience
• work closely with your staff or independently to produce clear technical writing
• update text in the same style and level of detail
• redesign and reformat existing documentation

Our technical authors work with our technical illustrators who produce graphics, diagrams and illustrations to clarify accompanying text. Our editors and quality assurance checkers ensure that text is clearly understood, concise and consistent.

Text Origination and Editing

Our technical authors work with our customers throughout the project lifecycle. We cover the whole project lifecycle from planning, information gathering, research, design, writing, editing, revision, quality assurance, production and maintenance. Our editors review initial drafts and final copy before delivery. Customer revisions are carefully managed to ensure the integrity of the document.

Orchid’s Technical Writing Experience

At Orchid, our authors have either process electro-mechanical or software experience and have written technical manuals for some of the most demanding industry sectors that include:

To speak to our technical writing expert, call us on 01763 255101. Alternatively, use our call back service, and we will call you.