We believe that good online help
systems require good design. At Orchid, we
have good designers who consider the content, format, presentation,
navigation, and access methods. They have the necessary experience
and skills to analyse user needs, design the information and
visual schemas, write help text, index, and test. Where appropriate,
we can include graphics, diagrams, screen shots and photographs.
If necessary, we can include animations or embedded media.
At Orchid, we can create help files to support:
- corporate client-server database applications
- standalone user guides
- e-documentation – from cellular telephones to oil
tankers
Call
us now and we could soon be discussing your requirements
and helping you with your online help.
Benefits of online help and information systems
Online Help and Information Systems are
increasingly replacing paper based documentation because they
offer the following benefits:
- always available and guaranteed to be the latest version
- quick access to the help topic and cross references
- reduced maintenance costs
- reduced distribution costs
- environmentally friendly (eliminates paper processes and
storage)
- easy to edit/update
- full search functionality making information easy to find
Types of online help formats
Online help and information systems can be installed on a
personal computer or on the company network. We can deliver
online help in a variety of formats including
- WebHelp
- WinHelp
- XML
- FlashHelp
Production Software Tools
For online help, we use tools that range from Microsoft®
Word, Adobe® RoboHelp® and Adobe FrameMaker®.
Online help can be published on specific platforms including
Windows, Apple Mac and Linux.
To speak to our online help expert, call
us free on 0800 458 8102. Alternatively,
use our Call
back service, and we will call you.
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