| We provide a bespoke service to our customers
to write and produce their technical documentation.
Our customers come to us because they recognise that we have
the necessary skills and experience to create their technical
manuals. We also assist our customers to produce
foreign language versions of their publications.
Technical publications can
be paper based, such as a printed manual, or a computer file
viewed on a computer screen. Regardless of which delivery
method is required, we have the ability to deliver. Call
us now and we could soon be discussing your requirements
and helping you with your technical publications.
Finished Article and Delivery
 Technical
manuals come in all shapes and sizes. At Orchid, we take care
to ensure that the finished article is delivered exactly the
way our customers want. We can deliver printed manuals; provide
them electronically by e-mail; on CD-ROM; DVD or DAT tape.
Our in-house printing facilities mean that we can produce
manuals in full colour, backed-up, punched, bound and any
size up to A3
We use the latest industry standard tools to
create and design documentation that satisfies our customer’s
requirement. We make sure that the final document is fit for
purpose and
- contains important information required
- includes drawings and illustrations where
appropriate
- has the necessary procedures or process
descriptions
- is accurate and can be easily understood
by the reader
- is consistent in terms of level of detail
and writing style
- conforms to the agreed standards
- is written to the stated specification
- is consistent with regard to naming conventions
- complies with the agreed quality control procedures
Document Maintenance
Maintenance is an important part of the technical
manual lifecycle. At Orchid, we specialise
in updating and maintaining documents. Our quality control
procedures and good practices ensure the integrity of documents,
which are stored on our secure servers.
Documentation Store
For some customers, we provide and maintain
an online document store that is available worldwide. Our
customers have secure access to the latest versions of their
documents held on our servers.
To speak to our technical publications expert,
call us free on 0800 458 8102. Alternatively, use our call
back service, and we will call you.
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