Technical Writing / Technical Authoring
Orchid’s UK based technical writers (technical authors) will deliver professional, high quality technical documentation that is clear, concise and unambiguous. We aim to improve your company image and enhance your target users’ experience. Our services help reduce support costs, help meet legislative requirements and enables you to release your team from the burden of producing manuals. Your and your team can focus on core tasks, safe in the knowledge that your documentation is in experienced hands.
We employ experienced technical writers (technical authors), editors, proofreaders and training specialists. Our technical writers are skilled individuals who write clear, concise and unambiguous text. We liaise with your engineers, technicians, software developers, architects, and designers to write your technical documentation. We can provide technical writers to support your in-house documentation team and to meet those all-important deadlines.
Typical Documentation Types
Our customers come to us because they can rely on our technical writing expertise and experience. They know that we have the necessary technical writing skills and resources to write the technical manuals or online help that they need.
Our technical writers, provide a high-quality service, writing and compiling an extensive range of technical manuals:
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For a more detailed look at the types of technical document we produce, see Document Types.
Technical Writing / Authoring Skills
Our technical writers (technical authors), editors and training specialists have the skills for the most challenging job:
- write clear, concise unambiguous text
- use jargon free, simplified English where possible
- write to the industry specifications
- write new copy to an agreed standard or style
- convey information appropriately for the target audience
- work closely with your staff, or independently, to produce clear technical writing
- update text in the same style and level of detail
- redesign and reformat existing documentation
Our technical authors work with our technical illustrators who produce graphics, diagrams and illustrations to clarify accompanying text.
Our editors and quality assurance checkers ensure that text is clearly understood, concise and consistent.
Text Origination and Editing
We work with our customers throughout the project lifecycle. We cover the whole project lifecycle from planning, information gathering, research, design, writing, editing, revision, quality assurance, production and maintenance. Our editors review initial drafts and final copy before delivery. Customer revisions are carefully managed to ensure the integrity of the document.
Writing Software Tools
Orchid are experts with many technical writing software tools. Of course, we are proficient with the ever popular Microsoft Word, Adobe InDesign and Adobe Acrobat. We are also proficient with more specialist tools such as Adobe FrameMaker, Adobe Robohelp and Madcap Flare.
Technical Writing / Authoring Experience
Orchid have technical writers with process, electro-mechanical and software experience. They write technical manuals for some of the most demanding industry sectors including, for example, Software, Industrial Products, Commercial Products, Energy and Water.
See Industry Profiles for more industry specific information.
