+44 (0)1763 244007
Est. 1996


About Orchid

The Company

Orchid Information Systems Limited is a private company, established in 1996. The company is owned by the Directors and operates primarily from offices in Royston, Hertfordshire, United Kingdom.

Company Aims

Orchid is a leading technical documentation, computer based training and website development company that aims to offer cost effective, high quality solutions derived from a unique blend of technical know-how, authorship, design, development and project management. With our internal skills, and the support of our Partners (e.g. translators, printers etc.), we aim to provide our clients with a hassle free, one-stop solution.

Products and Services

Orchid’s products and services fall in to the following areas:

Technical Publications and Information services that include the origination and supply of:

  • Technical Manuals and User Guides
  • Online Help systems
  • Interactive Electronic Technical Manuals (IETMs)
  • Technical Illustrations and Graphics

Computer Based Training  services that include the origination and supply of:

  • Computer Based Training Plans
  • Computer Based Training Modules (SCORM compliant)
  • Learning Management Systems

Website Design and Development services have included the design and development of:

  • Corporate Website and Extranets
  • E-commerce Websites
  • Content Management Systems
  • Search Engine Optimisation Projects

Orchid’s ability to provide Internet solutions is strengthened further by the ownership of OrchidServe, a national Internet Service Provider (ISP) that provides domains, website hosting and broadband.

Skills and Experience

Orchid’s core skills and experience are in the following areas:

  • Technical Authoring
  • Technical Editing
  • Technical Illustration
  • Document Formatting
  • Help File and Electronic Delivery Methods
  • Animation and 3D Modelling
  • Website Design
  • Web and Database Development
  • Search Engine Optimisation
  • Support services including Printing
  • Translation and CD Replication


In addition to skilled staff, Orchid has in house digital colour print facility, web servers, ftp servers etc to support production.


Orchid’s clients range from businesses requiring company websites or technical manuals, through to multinationals requiring corporate extranets, bespoke computer-based training systems and multilingual manuals.

Many clients now rely on Orchid to produce their technical publications and maintain their websites, trusting Orchid to have both the design flair and the technical aptitude to deliver results. This approach to business has seen Orchid succeed in winning contracts and partnering with clients at local, national and international levels. See our Client List and Case Studies for more detail.