How Orchid Can Help

It often happens that when a company, after many months of research and product development, finally comes to the point of bringing a new product to market, they realise that the documentation is the last, but vitally important, item on the project plan. Frequently we are asked to produce User Guides and Operating Manuals for new products as staff are tied up with product launch and the product cannot go to market without the necessary documentation being in place.

Existing products, on the other hand, require ongoing maintenance to documentation due to product changes, revisions in legislation, changes in company policy etc. This is another task that is often overlooked or considered a burden to those tasked with its implementation.
Let us deliver professional documentation to you for all your products, both new and existing. This will free your staff to concentrate on their core skills of designing, building, delivering and maintaining your products.

Orchid’s Industrial Product Document Writing Experience

Our experienced technical authors, illustrators and technical clerks have produced manuals for companies that manufacture products ranging from handheld fastener installation tools to very large bespoke material handling equipment.

We have maintained one company’s technical documentation set for their entire product range, comprising several hundred technical User Guides and Datasheets, for over 25 years, in ten foreign languages. This library of documents is maintained both in paper format and in downloadable format on their website.

Orchid, have for example, produced Datasheets, User Guides and Operating and Maintenance Manuals for the following:

• Helicopter engine test facilities
• Automotive engine diesel injector test equipment
• Ice cream making machines
• Paint/print matching equipment
• Mobile phone equipment
• Military decontamination equipment
• Lift Installations at Rapid Transit Centres
• Industrial fastener installation equipment
• Military temporary roadway and its associated laying and recovery equipment

Orchid have a wealth of experience supporting design and manufacturing companies with their product documentation, from Operating and Maintenance Manuals, Illustrated Parts Catalogues to User Guides.

Products and Services for Industrial Products

Documents

Orchid can provide, or update, the following documentation types to the industrial product manufacturing industry:

• Datasheets
• User Guides
• Operating / Maintenance Instructions
• Operating and Maintenance Manuals

Orchid can deliver prepared documents using the following methods:

• Traditional paper format, in a variety of sizes
• Simple, structured, PDF files on a CD or website
• A self-loading or pre-installed Interactive Electronic Technical Manual (IETM)

For further information see Technical Documentation.

Computer Based Training

Computer Based Training (CBT) has real benefits for the training of manufacturing staff, as well as the equipment user, as the training can take place in the working or home environment and can be undertaken by individuals when they have time or during allocated time slots. CBT is particularly suited to the familiarisation of new staff with company procedures/systems. CBT can be modular in design and developed to run on industry standard multimedia computers.

With careful planning and document design, it is possible to utilise material generated for product documents into the preparation of the associated CBT Modules. This can make the overall project more cost effective and efficient. The shared information can be supplemented in the CBT with the addition of video, animations, sound clips and exercises.

For further information see Computer Based Training.